Mission Christmas
Hints and Tips
Hints and Tips
Are you stuck and require a bit of assistance? No Problem. Review all of the information at hand and have a look at what is still missing. Go down the list and determine which information would be helpful for you to continue. Consult the hints for more information.
The hints are split into three categories. The initial one is of a general nature, progressing up to the third one which gives you the direct answer. Here you will find hints regarding the puzzles.
Door to Christmas Factory
Hint 1
The door is locked by a four-digit code- The head of elves refers to the visitor’s ID in her letter.
Door to Christmas Factory
Hint 2
The symbols in the corner of the visitor’s ID catch one’s eye, right?
Door to Christmas Factory
Hint 3
The code for the door lock can be read in the upper right corner of the visitor’s ID. The individual symbols are mirrored numbers and thus reveal the combination 2715.
Secretary’s office computer
Hint 1
It truly is difficult cracking the password of a person one does not know at all.
There must be an easier way. What would the secretary do if she could not remember the password herself?
Secretary’s office computer
Hint 2
Clicking on “Forgot password” gives you the chance to work around it by answering three security questions.
The boss’s favourite dish can probably best be found out in the kitchen. Packages are being packed in the workshop, surely the accompanying ID can be found there as well. And the boss’s last travel destination? He likes to write postcards to his employees, who then proceed to happily hang them up on the message board in the hallway.
Secretary’s office computer
Hint 3
Comparing the fingerprints on the ingredients to the ones in the employee files and the recipe book shows that the boss loves to eat Polish Christmas carp above all else.
The latest postcard on the message board in the hallway has been sent from Mount Cook, which lies in New Zealand. This is the boss’s last travel destination.
After having arranged the presents in the workshop in the correct way, you receive the following package ID: N15S03G1995E
Now there is nothing holding you back from entering the secretary’s private message inbox! You receive the three-piece password 3j7 and just have to enter it.
Kitchen Recipe Riddle
Hint 1
Here you can figure out Santa’s favourite dish. For that you need the recipe book on the kitchen table and the utensils on the kitchen counter.
And it would certainly help if you knew who is responsible for preparing the meals. The secretary has all the employee files collected in her cabinet.
Kitchen Recipe Riddle
Hint 2
The note on the kitchen wall and the comments in the employee file of Nico are worrying.
He does not seem to be a very talented chef, yet he is still responsible for preparing the favourite dish of his boss. Luckily, he left his fingerprints all over the ingredients he used.
Now you only have to compare them to the recipes in the book et voilà!
Kitchen Recipe Riddle
Hint 3
Nico, the incompetent kitchen help, has left fingerprints all over the utensils and ingredients he used in his last cooking attempt.
You can identify those with the help of his employee file in the secretary’s cabinet and realise: he used a cutting knife, a peeler, salt (white) and pepper (black).
And those are exactly the things one needs for preparing a Polish Christmas carp.
Hallway Message Board
Hint 1
One can always discover something useful on a message board! The message board itself can be discovered down at the bottom of the right wall in the hallway.
Hallway Message Board
Hint 2
There are several postcards on the message board that Santa has sent to his employees. Look out for the newest addition to the collection.
If you are not entirely sure which country they have been sent from, feel free to consult an internet search engine of your choice.
Hallway Message Board
Hint 3
The last greetings from Santa to his employees were written from Mount Cook. It is located in New Zealand, which is therefore his latest travel destination.
Workshop Present Riddle
Hint 1
Chris’ present is the second biggest. It is dark green and has a yellow ribbon.
Workshop Present Riddle
Hint 2
Leo’s present is the one on the far right. It is wrapped in dark blue and has a red ribbon.
Workshop Present Riddle
Hint 3
On the far left is Alice’s present. It is orange with a blue ribbon. Next to it is Mila’s present with red wrapping paper and a dark green ribbon. In third place lies the dark green package with a yellow ribbon; it belongs to Chris.
Lastly, on the far right lies Leo’s present. It is wrapped in dark blue with a red ribbon.
If you arrange the presents like this and send off your solution, you will receive the package ID of your location: N15S03G1995E
Secretary’s Office Trash Can
Hint 1
The contents of this trash can will only become interesting to you after having logged in to the secretary’s computer.
Secretary’s Office Trash Can
Hint 2
Would you look at that, it is the lost piece of sheet music! The secretary wrote to the assistant that she had cut up said piece of paper.
Santa’s wife, however, is very determined to get it back. What a tricky situation, the secretary’s scissors seemed to have done a remarkable job. Good luck putting it all back together 😉
Additionally, it might be a good idea to write an email to Santa’s wife. Just use an email service of your choice and contact her at [email protected] / [email protected] she will be glad to help you out.
Secretary’s Office Trash Can
Hint 3
Oh no, Santa plays only every fourth note in the first and third line?
That sounds unnecessarily complicated. Luckily, a lot of the notes are already labelled and some additional research on the internet is not forbidden if you are no musical geniuses.
After that, why not try to play the little tune on the piano in the hallway?
Hallway Piano
Hint 1
You need some sheet music to play the piano. The private chats and emails on the secretary’s computer will be of help to you.
Hallway Piano
Hint 2
You managed to glue the sheet music back together and asked Santa’s wife for help in an email?
Then you surely know that Santa only plays every fourth note in the first and third line. This means he indeed starts directly with the fourth note, not with the first.
Hallway Piano
Hint 3
If you strictly follow the instructions from Santa’s wife in her email and only play every fourth note as well as leaving out the second line completely, you will get the following haunting tune:
E G F F in the first line and F E F in the third. You receive the key to Santa’s office!
Boss’s Office Country List
Hint 1
With help of the notes on Santa’s desk you can figure you the secret meeting place. There is also a world map in the office to help you. Try to rule out the countries one by one.
Boss’s Office Country List
Hint 2
After having combined all the clues written on the different notes we can conclude that the host country must offer the following characteristics:
-lies in the northern hemisphere
-is a coastal country
-is not an island
-is smaller than 5 000 000 km²
-has an uneven number of colours in its flag
There is only one country on the list that ticks all the boxes! Feel free to use a globe, atlas or the internet for help.
Boss’s Office Country List
Hint 3
The only country which meets all the requirements is Italy and the code word is therefore “giggle”.
what3words.com
Hint 1
what3words.com is an external website beyond this game that can bring you up close to different locations in the world by describing them with only three words, which are entered as follows:
word1.word2.word3
Use now the notes on Santa’s desk to find out the three code words which will lead you to the secret meeting place of all the Santas.
what3words.com
Hint 2
The first word has already been kindly given to you in the notes: counts
The second word leads you back to the hallway. There is a blue piece of paper pinned to the message board.
The third word can be found out by figuring out the host country with help of the notes.
Be careful to enter the words precisely on the website. Look out for verb tenses and remember to put a full stop between the words. Only then you will find out at which natural sight the Santas planned to meet.
what3words.com
Hint 3
The words you are looking for are “pixies” (given), “guessing” (found on the blue piece of paper on the message board) and “giggle” (code word of the host country Italy).
These must now be entered in the correct way: pixies.guessing.giggle
Only one place in the whole world is titled this way and it lies of course in Italy: it is Mount Vesuvius.
Now transmit this information to the detective agency so that they can send a special unit to the rescue!
Entrance Mount Vesuvius
Hint 1
After you have transmitted the location of Vesuvius to the detective agency, you will now be sent to rescue the Santas.
To travel to Mount Vesuvius is one thing, it is another to get into it. However, the suspect from the catering service seems to have made it somehow.
With a little luck the security camera has caught how they proceeded.
Entrance Mount Vesuvius
Hint 2
The security footage, which could be provided by WatsonHolmes, shows: someone was clearly manipulating the objects and animals set around the entrance to the volcano.
If you manage to copy their doings precisely, it should be easy enough to get inside, right?
Entrance Mount Vesuvius
Hint 3
It is important to keep the same order as the suspect when interacting with the objects and animals.
The time stamps on the security footage will be of help to you here. Visit dog, goat, pile of presents, wood stack and gingerbread house one after the other to get access to the inside.
Door Riddle Fairy Lights
Hint 1
Festive lighting is a must for every Christmas but it looks like something got a bit messy here.
At least the bulbs on the string of lights have the exact same colours as the ones mentioned in the text box.
Door Riddle Fairy Lights
Hint 2
The light bulbs must be chosen in the same order as given by the text box.
The remaining question is: should you rather trust the word itself or the colour in which it is written? Your chance to be right is 50% in any way.
Door Riddle Fairy Lights
Hint 3
In this case, the written word counts more than the colour it is displayed in.
This means that the order in which the light bulbs must be chosen is blue, green, purple, red, orange and yellow.
You receive two combinations for the red door: in third place the yellow square must be combined with the snowflake and the red hexagon with the christmas tree in fourth place.
Door Riddle Security Query
Hint 1
Yummy, this all looks so very tasty. How could you ever make a choice?
Luckily, the catering service has already narrowed down the options and made a menu for the evening.
Door Riddle Security Query
Hint 2
This is simply mouth watering! Surely, the Santas did not want to miss any of the delicious foods.
You should do as they did and pile up some of everything on your plate.
Door Riddle Security Query
Hint 3
Even after the catering service is looking more than shady right now, the dishes still convince with their optics.
The Christmas Menu, which was secured by WatsonHolmes before, tells you from which starters, main dishes and desserts the Santas could choose.
Just select every option in the security query to find out: the christmas ornament is the key for the lock with the green star in fifth place.
Door Riddle Maze
Hint 1
Looks like a maze but something seems to be missing…
As long as only the horizontal walls are drawn in, you will not get very far. It would be good to know where the vertical walls are in the room.
Door Riddle Maze
Hint 2
One of the documents that WatsonHolmes gave to you is a strange note showing many vertical lines.
It might fit the size of the maze. By using this note you should be able to find your way through the paths in no time.
Door Riddle Maze
Hint 3
When laid over each other, the strange note and the already given structure of the maze show you the complete constellation of walls.
To get from the start (yellow square) to the end (red circle) you have to follow this path: one step to the left, five up, two to the right, one down, one to the left, one down, one to the right, one down, one to the right, one up, two to the right, three down, and one to the left. Piece of cake 🙂
You receive two combinations for the red door: the black triangle fits the reindeer in first place and the blue circle the christmas hat in second place.
The Red Door
Hint 1
The secret conference would not be as secret if it were not sufficiently secured!
You can find out more about which key fits which lock on the different screens next to the door.
The Red Door
Hint 2
After having completed all the challenges presented to you on the respective screens, you will receive notes on which combinations to use to open the heavy door.
Every lock and every key is to be used only once!
The Red Door
Hint 3
We know from the fairy lights on screen one: in third place the yellow square must be combined with the snowflake and the red hexagon with the christmas tree in fourth place.
The security query on screen two tells us that in fifth place the green star fits the christmas ornament.
Lastly, the maze on screen three reveals: in first place the black triangle belongs to the reindeer and in second place the blue circle goes with the christmas hat.
The way to the insides of the volcano is free at last, the Santas will undoubtedly be grateful!
Technical problem
incorrect screen resolution
Modern displays, including laptop displays, have many adjustments to offer customers a better screen resolution. Unfortunately these preset settings could lead to minor problems within the game. The problem here is often the preseted scaling. With just a few clicks, you can adjust the resolution scaling of your device and optimise the gaming experience.
Instructions: Windows
- To check the current screen resolution, right-click on a free space on your desktop and select “Display settings”.
- A settings window will open, in which the sub-item “Scaling and Arrangement” can be found. Look for the item “Scaling”.
- If the displayed scaling deviates from 100%, we recommend that you adjust it to 100% for a better gaming experience.
- Refresh the website with the incorrect screen resolution and, if necessary, set your browser scaling to 100%.
Instructions: Apple
- To check the currently set screen resolution, select the Apple menu and go to the sub-item “System Settings”.
- Click on the menu item “Monitors”.
- If the displayed scaling differs from 100%, we recommend that you adjust it to 100% for a better gaming experience.
Attention with Retina Displays: Retina Displays display some information as too small, which is why it is advantageous to increase the scaling here.
- Refresh the website with the incorrect screen resolution and, if necessary, set your browser scaling to 100%.
Technical problem
Game is reporting a problem
The game is reporting that an error has occurred? This may be related to a possible browser change or restart of your device. For this reason, the browser can no longer find relevant information to the game. But no problem! Click on the “Problem” button and you will be redirected to a help page. Enter the following code in the input field:
41YXL6ERQ911
You will then be sent back to the location map and be able to continue playing from there on. However, you will have to collect any information you have already collected again. If you have already found out the secret location, click on “Solve Case” again and you will be redirected to the right website.